To ensure the emails we send you make it to your inbox, please do the following:
For GMail users:
1. In your inbox, locate your email from firstname.lastname@example.org
2. Drag this email to the “Primary” tab of your inbox.
Now, forthcoming emails from us will be delivered to your Primary folder.
For other email service providers (Yahoo, Aol, etc.) please add email@example.com as a contact to your address book.
If needed, you can find further instructions here and here.